Knowledgebase
Troubleshoot your product with this interactive tool that contains thousands of technical solutions compiled by 3Com support engineers around the globe. Use Knowledgebase to rapidly diagnose and solve installation, configuration, and maintenance issues.

Software Upgrades
Download the product software and release notes that you are entitled to. Access software upgrades using your contract number and the assigned password sent to you in the 3Com Welcome Letter you received electronically when your service contract was activated.

Case Manager
Monitor the status of current telephone technical support cases, add comments, review case history, or open a new non-urgent case online. Initial registration requires your service contract number. The registration process enables you to specify your preferred user name and password.

Repair Services
Use this tool to open a return request and track the shipment and delivery of your hardware replacement.