A basic need for any business is a reliable telephone system. Today companies are requiring more such as call centers, and remote workers E-Mail integration. These have incredible effects on productivity, particularly in smaller organizations. Since many of these applications are data oriented, converging the data and telephone network allows them to be integrated in an efficient and unified way. IP telephony enables that convergence.

While meeting the needs of basic reliable telephony, the 3Com IP Telephony portfolio and Convergence Applications Suite opens the door to secure integrated communications, allowing conferencing, mobility and unified messaging while reducing maintenance and administration costs