Warranty Matrix
3Com offers a variety of warranty terms specific to our entire product portfolio. Click the link below to view the Standard 3Com Warranty Matrix. This matrix is a summary of the standard warranty terms for each product line.
Download Warranty Matrix chart » 
For the most accurate view of your specific warranty terms, please refer to the purchase warranty information below:
Limited Lifetime Hardware Warranty
Click the links below to download the files in PDF format.
| Arabic (212 KB) | Dutch (209 KB) | Italian (205 KB) |
| Brazilian Portuguese (207 KB) | English (227 KB) | Korean (268 KB) |
| Simplified Chinese (243 KB) | French Canadian (208 KB) | Russian (240 KB) |
| German (208 KB) | French (208 KB) | Spanish (208 KB) |
Three (3) Years Limited Hardware Warranty
Click the links below to download the files in PDF format.
| Arabic (211 KB) | Dutch (206 KB) | Italian (205 KB) |
| Brazilian Portuguese (206 KB) | English (227 KB) | Korean (268 KB) |
| Simplified Chinese (305 KB) | French Canadian (206 KB) | Russian (239 KB) |
| German (206 KB) | French (206 KB) | Spanish (207 KB) |
Two (2) Years Limited Hardware Warranty
Click the links below to download the files in PDF format.
| Arabic (211 KB) | Dutch (207 KB) | Italian (204 KB) |
| Brazilian Portuguese (206 KB) | English (227 KB) | Korean (268 KB) |
| Simplified Chinese (241 KB) | French Canadian (207 KB) | Russian (239 KB) |
| German (207 KB) | French (207 KB) | Spanish (206 KB) |
One (1) Years Limited Hardware Warranty
Click the links below to download the files in PDF format.
| Arabic (211 KB) | Dutch (207 KB) | Italian (204 KB) |
| Brazilian Portuguese (205 KB) | English (227 KB) | Korean (267 KB) |
| Simplified Chinese (241 KB) | French Canadian (206 KB) | Russian (239 KB) |
| German (207 KB) | French (207 KB) | Spanish (206 KB) |
Ninety (90) Days Limited Software Warranty
Click the links below to download the files in PDF format.
| Arabic (209 KB) | Dutch (206 KB) | Italian (203 KB) |
| Brazilian Portuguese (205 KB) | English (226 KB) | Korean (260 KB) |
| Simplified Chinese (242 KB) | French Canadian (208 KB) | Russian (237 KB) |
| German (207 KB) | French (208 KB) | Spanish (206 KB) |
Maintenance Service Contract Quote
3Com and its authorized resellers offer a portfolio of services that supplement the product warranty. Cost effective service packages like 3Com GuardianSM on-site service or 3Com ExpressSM with advanced hardware replacement include a choice of response times and a full year of telephone support that enhance and extend the product warranty.
Warranty Support vs. Service Contract
By subscribing to a 3Com service contract, you will be entitled to enhanced levels of support. Use the attached chart as a guide to determining the level of support you are entitled to under 3Com's standard product warranty or service contract support.
Download Technical Support Guidelines chart »