End of Life - Audrey

On March 21, 2001, 3Com announced that it was discontinuing its Internet appliance products.

3Com will continue to honor all product warranties for the specified period from date of purchase and will provide customer support during the warranty period. 3Com will also honor all Audrey rebate programs. Although most of the Audrey™ features will continue to work (Email, Calendar, Address Book, Web Browsing), as of April 18, 2001, the Internet Channels (i.e., AccuWeather, CBSMarketwatch, etc.) as well as the ability to auto-update system software and applications will no longer function or be supported.

Customers who purchased Audrey household digital assistants or Audrey accessories from the 3Com Buy Direct web site and wish to return their units may do so by calling 1-877-949-3266. Through June 1, 2001, 3Com will be offering a full refund regardless of date of purchase. Customers who purchased an Audrey or Audrey accessory from a retail store or website other than the 3Com Buy Direct web site need to contact the reseller from whom they purchased it regarding a refund. As mentioned above, customers who decide to keep and continue to use the product will be able to receive hardware support for the duration of their warranty (except for the two discontinued functions mentioned above).

For a listing of the most frequently asked questions about the discontinuance of Audrey products and accessories, please visit the Audrey EOL Q&A page.

We apologize for any inconvenience this may cause you. We hope you will continue to look to 3Com for solutions to your home, home office and business needs.