| Troubleshooting |
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3Com Knowledgebase
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A database of technical information to help you diagnose and solve installation, upgrade and configuration problems.
 
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Product FAQs
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Q:
What is ADSL?
A:
Asymmetric Digital Subscriber Line (ADSL) provides high-speed video and data communications to residences and businesses over standard telephone lines. ADSL service is provided by connecting a pair of very high-speed modems to each end of a phone line, one in the central office (ATU-C), and the other at the customer’s premises (ATU-R).
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Q:
What do I do if Quick View is not running, or Quick View is showing a red light, which indicates the DSL connection is not up?
A:
Check to make sure that your cable is connected to both the DSL modem, and also to the wall jack providing your DSL service. If Quick View is not running, launch it by selecting Start, Programs, 3Com HomeConnect ADSL Modem, and Quick View. Quick View will show a green light if a connection has been established.
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Q:
What do I do if I am unable to connect to or display web pages, or they seem to be loading slowly?
A:
Web pages may load slowly due to congestion on the Internet or because of problems on the site you are attempting to load. There could also be a problem with either your DSL connection or with your Dial-Up connection.
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